Shipping from China
Bought it in China? We'll ship it to Ghana.
Order from Alibaba, 1688, Taobao or any Chinese supplier and have it delivered to our warehouse in China. We ship it to Ghana by air or sea, clear it through customs, and you collect it in Dodowa or we deliver it to you.
How it works
- Get your shipping mark. Contact us and we'll send you our China warehouse address and your personal shipping mark, which identifies your parcels.
- Buy from your supplier. Ask the supplier to send your goods to our warehouse with your shipping mark on every parcel.
- We receive and weigh your goods. We confirm when your parcels arrive, then weigh or measure them and confirm the shipping cost.
- Pay and ship. Once you've paid, we ship by the method you chose: air or sea.
- Customs clearance in Ghana. We clear your goods through Ghana customs.
- Collect or get it delivered. Pick up from our office in Dodowa, or we deliver to your address for a delivery fee.
Shipping options
Transit times are counted from when your goods arrive at our China warehouse.
| Service | Transit time | Suitable for |
|---|---|---|
| Express air | 3–7 working days | General goods (clothes, shoes, bags, accessories), food, health products and liquids, electronics, and phones, tablets and laptops |
| Standard air (Guangzhou) | About 10 days | General goods only. Not for electronics, food or other sensitive goods |
| Air via Hong Kong | About 15–20 days | Bluetooth headsets, mobile phones and other electronics |
| Sea freight | Within 2 months | Large, heavy or bulk goods, such as furniture, machinery, building materials and stock |
Pricing: request a quote
Shipping prices depend on the service you choose, the type of goods, and their weight (air) or volume (sea). All shipping is priced on request. Request a quote and choose "Shipping from China", or call or WhatsApp +233598972388, telling us:
- what you are shipping, and how many items;
- the approximate weight, or the size of the boxes; and
- whether you prefer air or sea.
We'll reply with the price and the best option for your goods. You always know the cost before you pay.
How air freight weight is charged: the minimum charge is 1 kg, so parcels under 1 kg are charged as 1 kg. Above 1 kg, weight is rounded up to the next 0.5 kg. Phones, tablets and laptops may be charged per device instead.
What's included in the price
| Included | Charged separately |
|---|---|
| Receiving your goods at our China warehouse | Delivery to your address in Ghana (pickup in Dodowa is free) |
| Freight from China to Ghana | Insurance, if you choose it (5% of the insured value) |
| Customs clearance in Ghana |
Size limits and restricted items
- Express air: each package can weigh up to 32 kg, and its length + width + height together can't exceed 158 cm.
- Standard air: no single item can be longer than 3 metres.
- Desktop computers can't be shipped by air. Ask us about other options.
- Dangerous goods can't be shipped, including loose batteries, power banks sold on their own, and pressurised gas cylinders.
- Goods containing batteries: please ask us before you buy, so we can confirm they can be shipped.
- Goods that are illegal to import into Ghana can't be shipped.
Insurance
We strongly recommend insuring valuable items, especially phones, laptops and other electronics. Insurance costs 5% of the value you insure, and covers that amount if goods are lost or damaged in transit.
Without insurance, compensation for lost or damaged goods is limited to US$20 per kilogram.
Ready to ship?
Call or WhatsApp +233598972388, email jma@macjerient.com, or send a request and choose "Shipping from China". We'll send you our warehouse address and your shipping mark.